Terms of Service

Overview

Manchester Area Pastorate (Manchester, IA) uses MassRequest.com to manage Mass intention requests online. MassRequest.com is operated by Mediatrix Digital LLC. These terms govern your use of this website and the Mass intention management services provided through it.

For questions about Manchester Area Pastorate itself, visit their website at https://blessedtrinitycluster.com.

Description of Service

This website allows you to submit Mass intention requests to Manchester Area Pastorate, view the Mass calendar, and make offering payments. The platform is provided by MassRequest.com on behalf of the organization.

User Accounts

You do not need to create an account in advance to submit a Mass intention request. When you submit a request as a guest, we send a one-time verification code to your email or mobile phone to confirm your contact information; once verified, an account is created or linked to your existing record so that you can track the request and receive updates.

• You must provide accurate information when submitting a request or creating an account.
• You are responsible for maintaining the security of your account credentials.
• You may not share your account or allow others to access it.
• We reserve the right to suspend or terminate accounts that violate these terms.

Mass Intention Requests

• Submitting a Mass intention request does not guarantee it will be scheduled on a specific date. Scheduling is at the discretion of Manchester Area Pastorate.
• Mass intentions are subject to the norms of the Catholic Church and the policies of Manchester Area Pastorate.
• Manchester Area Pastorate may cancel or reschedule Mass intentions as needed. You will be notified of any changes.

Offerings & Payments

• Mass offering amounts are set by Manchester Area Pastorate in accordance with diocesan guidelines.
• Online payments are processed securely through Stripe. MassRequest.com does not store your credit card information.
• Some organizations also accept offline offerings (cash, check, or in-person payment). When you choose to pay in person, MassRequest.com records your intent to make the offering directly to the organization but does not collect or process the payment itself.
• Refunds are handled by Manchester Area Pastorate. Contact the organization directly for refund requests.
• MassRequest.com is not responsible for disputes between users and organizations regarding offerings.

Text Messaging (SMS)

• If you provide a mobile phone number at registration or on your profile, you consent to receive transactional text messages from MassRequest.com about your account and Mass intention requests, including one-time verification codes, request confirmations, scheduling updates, reminders, and offering receipts.
• Message frequency varies based on your activity. Message and data rates may apply.
• You may opt out at any time by replying STOP to any text message. You may opt back in by replying START. Reply HELP at any time for support contact information, or visit our contact page.
• SMS is available for mobile numbers in the United States and Canada only. Landline numbers and numbers in other regions are not supported.
• We do not send marketing or promotional text messages, and we do not share mobile phone numbers or SMS consent information with third parties for marketing purposes.

Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Submit fraudulent Mass intention requests or payments
• Attempt to gain unauthorized access to any part of the platform
• Interfere with or disrupt the service for other users
• Scrape, crawl, or collect data from the platform without permission

Intellectual Property

All content, design, and functionality of MassRequest.com are the property of Mediatrix Digital LLC. You may not copy, modify, or distribute any part of the platform without written permission.

Disclaimer of Warranties

MassRequest.com is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. We are not a parish, diocese, or religious institution, and we do not make any representations regarding the celebration of Masses or the fulfillment of Mass intentions.

Limitation of Liability

Mediatrix Digital LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount you have paid to us in the twelve months preceding the claim.

Changes to These Terms

We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. We will notify registered users of material changes via email.

Contact

For questions about the Mass intention process at Manchester Area Pastorate, contact the organization directly through their website . For questions about the MassRequest.com platform, contact us at [email protected].